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Cookie Policy

How we use cookies and similar technologies

Effective Date: December 1, 2024

Last Updated: December 1, 2024

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain website features to function properly.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like navigation, security, and access to secure areas.

  • Session cookies: Maintain your session while browsing
  • Security cookies: Protect against fraudulent activity
  • Preference cookies: Remember your cookie preferences

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information.

  • Usage statistics: Page views, bounce rates, session duration
  • Performance data: Website speed and functionality
  • User behavior: How visitors navigate our site

2.3 Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness.

  • Advertising cookies: Show relevant ads based on interests
  • Social media cookies: Enable sharing on social platforms
  • Campaign tracking: Measure marketing effectiveness

3. How We Use Cookies

We use cookies for the following purposes:

  • Ensuring our website functions properly and securely
  • Remembering your preferences and settings
  • Analyzing website traffic and user behavior
  • Improving our website performance and user experience
  • Delivering personalized content and advertisements
  • Measuring the effectiveness of our marketing campaigns

4. Third-Party Cookies

Our website may use third-party services that set their own cookies:

  • Google Analytics: Website traffic analysis
  • Social Media Platforms: Facebook, Twitter, LinkedIn sharing
  • Customer Support: Live chat functionality
  • Payment Processors: Secure payment processing

5. Cookie Duration

Cookies may be temporary or persistent:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period
  • Our cookie retention: Ranges from 1 day to 2 years maximum

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

6.2 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies
  • Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Cookies and site permissions

6.3 Updating Preferences

You can change your cookie preferences at any time by:

  • Using the "Manage Cookies" link in our footer
  • Clearing your browser's cookies and revisiting our site
  • Contacting us directly to update your preferences

7. Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

  • Necessary cookies: Website may not function properly
  • Analytics cookies: We can't improve user experience
  • Marketing cookies: You may see less relevant advertisements

8. Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can control tracking through your cookie preferences and browser settings.

9. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Showing a new cookie banner if consent requirements change

10. Legal Basis

Our use of cookies is based on:

  • Necessary cookies: Legitimate interest in website functionality
  • Analytics cookies: Your consent
  • Marketing cookies: Your consent

11. Contact Us

If you have questions about our Cookie Policy or want to exercise your rights:

  • Email: [email protected]
  • Phone: 01234 567890
  • Address: 123 Repair Street, Manchester M1 2AB, United Kingdom

12. Useful Resources

For more information about cookies and privacy:

  • ICO (UK): ico.org.uk/for-the-public/online/cookies
  • About Cookies: aboutcookies.org
  • Your Online Choices: youronlinechoices.eu
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